FAQ – Moncton Fish Market

JUST FOLLOW THESE SIMPLE STEPS:

STEP 1: Initial Coordination

We will begin by coordinating with the organizer to ensure a streamlined and successful process.
This initial meeting will allow us to understand your requirements and provide you all the information and forms needed to ensure

you are well supported throughout the fundraiser.

STEP 2: Determine Delivery Location

We have regular deliveries in Moncton, Fredericton, and Saint John.
We will coordinate with all participants outside of these areas to ensure seamless delivery in one central location

STEP 3: Place Your Order

All participants will provide their customers with a link to our website for an easy and secure ordering page.
We’ll record your order in our system and get things rolling!

STEP 4: Inventory Check

Our team will check to make sure all the products you ordered are in stock.
If we are missing any quantities, we’ll promptly order the missing product to ensure a smooth delivery

STEP 5: Schedule Delivery

We will finalize your delivery date once all items have been procured and are ready for dispatch.
You’ll be notified of the delivery date and asked to confirm your availability. Get ready for your goodies!

STEP 6: Payment Processing

STEP 7: Packing

Once your payment is confirmed, our team will double check and pack your products securely & load it onto a pallet.

STEP 8: Schedule Pickup and Delivery

We’ll schedule a pickup time for all customers on the same day and at the same time.
The pickup will be organized in a fun drive-thru format to ensure efficiency and minimize wait times.

On the scheduled pickup day, come to our drive-thru pickup area & follow the clear signage and designated lanes.
Please stay in your vehicle. Our friendly team will verify your order and load it into your vehicle. Drive away with a smile!

STEP 9: Funds Raised

Moncton Fish will present your group a cheque for the total funds raised at the time of delivery.

ANY QUESTIONS?

For English please contact Kevin
Phone: 506.875.2752

For French please contact Pat.

Phone: 506.531.5717